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Delivery Information


For the convenience of your purchase we have designed special order system where our customers will have the right to choose delivery dates. Delivery dates can be chosen from our delivery calendar. 

The calendar will be available to the buyer to choose the date – you will be required to click on delivery calendar column and it will automatically show the calendar with all available dates. All dates which are currently available will be bright colour where you may click and choose the date. The dates which are already reserved or not available are displayed in light grey / shaded colour and customer will not be able to click on those dates as they are reserved already.

We currently offer £9.99  delivery to UK  "Zone A "  on all orders.

Above delivery charges apply to each customer according to the order unless otherwise stated.

We cover " Zone A "  areas as part of delivery network:

The following details further explain delivery rules:

Products will be delivered to you, the Buyer, at the address provided on the order form. Please make sure all details are correct as we do not take any responsibility for faulty information / not correct details.

If “You” customer /buyer does not accept the product at arranged date – delivery charge paid previously for the order will be lost and redelivery charge will apply if customer decides to have order redelivered. Redelivery charge payment needs to be made prior to new delivery arrangements.

Please wait for delivery to arrive at arranged date. Driver is not responsible to wait for Buyer to return home for order collections. Buyer must be in the premises and ready to accept delivery.

If you wish to change the date for delivery – please contact us in writing to our e-mail address at least 48 hours before delivery is arranged to arrive. If you change / cancel your order within 48 hours before delivery you agree to pay the fee of £25.00. This amount needs to be paid before delivery arrives.

Driver delivers goods to the address only. It does NOT include in his responsibilities to bring any items inside the premises. Standard Delivery is made to the 'kerb side, so please arrange for adequate help (if needed) to carry goods into your property. The Driver will deliver all items to the closest safe parking space of your home. If the parking is not safe, restricted, obstructed the driver will look for another parking / loading possibility and it is buyers’ responsibility to collect all goods from the driver on delivery. Driver will be very keen to park in front of your home / entrance if conditions allow.

The Buyer is responsible to check conditions of all items before signing delivery paperwork. Please mention any issues with packaging or goods when signing delivery note on the same paperwork. You must highlight any issues concerning delivery and conditions of the items otherwise it is treated as fully acceptable and in perfect condition. The signature will also confirm that delivery is accepted and full responsibility of products are collected by buyer.

It is Buyer's responsibility to ensure that the items fit through doors / stairs / entrances and can be placed inside the home. Buyer will be liable for all carriage costs and delivery charges if Products / Goods ordered cannot be delivered inside the home.

Delivery can be made to address other than the billing address, but please contact us straight away after order is placed to confirm delivery address and further contact details of the person responsible for accepting delivery.

All Products must be signed for on delivery by an adult aged 18 years or over. 

Ownership of the Products you have ordered, and the risk of accidental damage or destruction, will pass to you “Buyer” when delivery arrives. 

We will try to deliver at the date when delivery is arranged, but in very rare circumstances if delivery date is delayed or cancelled or changed – we will contact you via e-mail or telephone call to agree on another date. We shall not be liable for any delay in deliveries of products.

Products / goods are designed to the best standard and provide a good use for the customers. Buyer must read and adhere to care instructions / labels on the products before using items. All Products are made according to all regulations.

Buyer / Customer will see delivery charge at the check out page when purchasing the products. Delivery charge will be clearly shown before the check out together with all options for delivery to choose from.


© London Furniture Avenue. Copyright 2013